Privacy Policy

Last updated 3 Sep 2026. This policy explains how we process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Finnish Data Protection Act (1050/2018).

1. Data controller

FinBanks Guide
Email: [email protected]

2. Purposes and legal bases

Contact form: to answer your questions and feedback. Legal basis: our legitimate interest in responding to your enquiry (GDPR Art. 6(1)(f)).
Server logs: security, abuse prevention and troubleshooting. Legal basis: legitimate interest (GDPR Art. 6(1)(f)).
Analytics/advertising cookies (if enabled): to understand traffic. Legal basis: consent (GDPR Art. 6(1)(a)). See the Cookie Policy.

3. Personal data we process

Contact form: name, email address, message content and timestamp. Providing this is voluntary; without it we cannot reply to you.
Server logs: IP address, timestamp, requested URL, HTTP status, referrer and user-agent.
Cookies: see the separate Cookie Policy.

4. Recipients and processors

Your data is processed by our service providers: our hosting provider and our email provider. We do not sell your data or share it for marketing.

5. International transfers

Data is processed within the EU/EEA by default.

6. Retention

Contact messages: deleted no later than 12 months after the enquiry is closed.
Server logs: kept for up to 90 days.

7. Your rights

You have the right to access, rectify or erase your data, to restrict or object to processing, and to data portability. You may also withdraw your consent at any time without affecting the lawfulness of prior processing.

8. How to exercise your rights

Contact [email protected]. We may ask you to verify your identity. We respond within one month as a rule, free of charge.

9. Right to complain

You have the right to lodge a complaint with the supervisory authority: the Office of the Data Protection Ombudsman (tietosuoja.fi), P.O. Box 800, 00531 Helsinki, Finland.

10. Automated decision-making

We do not carry out automated decision-making or profiling.

11. Security

We use HTTPS, access controls and data minimisation to protect personal data.

12. Children

This is a general-audience information site; it is not directed at children and we do not knowingly collect children’s data.

13. Changes

We may update this policy. Changes are indicated by updating the date above.

In case of discrepancy, the Finnish version prevails.